Designers should use boundary objects like flow diagrams to foster collaboration between designers and data scientists, aiding in shared understanding and addressing data dependencies.
About this paper
The author examined how experienced designers on cross-functional AI teams innovate and face challenges in enterprise applications, particularly regarding the return on investment for AI features.
The study highlights the implications of these findings for future research to further empower designers in their collaboration with data scientists and AI development.
Here are some methods used in this study:
Which part of the paper did the design guideline come from?
“Boundary objects, information or resources used by collaborative teams to foster shared understanding, can scafold cross-disciplinary collaboration among AI practitioners and stakeholders [12,14,41,70,91]. Relatively little work has explored the use of boundary objects between design and data science practitioners on industry AI teams. One study reported that abstractions of AI capabilities and data visualizations served as boundary objects to facilitate conversations between UX and AI (...)” (Section 4.3: Collaboration in AI Teams)
Yildirim, N., Kass, A., Tung, T., Upton, C., Costello, D., Giusti, R., Lacin, S., Lovic, S., O’Neill, J. M., Meehan, R. O., Ó Loideáin, E., Pini, A., Corcoran, M., Hayes, J., Cahalane, D. J., Shivhare, G., Castoro, L., Caruso, G., Oh, C., … Zimmerman, J. (2022). How Experienced Designers of Enterprise Applications Engage AI as a Design Material. CHI Conference on Human Factors in Computing Systems.